Last updated: October 2025
Sterling GP Limited (also trading as Sterling Mixers, Sterling Group, and Sterling Holdings)
(“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you
interact with us or use our website.
1. Who We Are
Sterling GP Limited
Unit 7 Burdon Way, Stokesley Business Park,
Stokesley, North Yorkshire, United Kingdom, TS9 5PY
Telephone: 01642 713333
Email: marketing@sterlinggp.com
We are the data controller responsible for your personal data under applicable data protection
laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process personal information about you when you:
- Complete an online form or contact us via our website
- Communicate with us by phone, email, or in person
- Subscribe to our newsletters or marketing updates
- Use or interact with our website or services
Information we may collect includes:
- Your name, address, and contact details
- Business information (company name, job title, etc.)
- Records of your communications with us
- Website usage data such as IP address, pages visited, and time spent on our site
If you provide sensitive personal data voluntarily (e.g. health or background information), you consent to
our processing it solely for the purpose of handling your enquiry or request.
3. How We Use Your Information
We process personal data for the following purposes:
- To identify you and manage your account or enquiry
- To process orders and deliver our products and services
- For administrative and internal record-keeping purposes
- To improve our website, services, and customer experience
- For marketing purposes, where you have not opted out
- To comply with legal obligations or respond to lawful requests
- For fraud prevention, security, and business continuity
Some information may be aggregated or anonymised for statistical purposes, meaning it cannot
be used to identify you personally.
4. Marketing and Communications
We may contact you by post, telephone, email, or SMS about our products or services that may
interest you, unless you have asked us not to.
You can opt out of marketing communications at any time by:
- Using the “unsubscribe” link in our emails; or
- Emailing us at marketing@sterlinggp.com with “Unsubscribe” in the subject line.
5. Disclosure of Your Data
We may share your information with:
- Other companies within our group
- Our trusted suppliers and service providers (e.g. IT, hosting, delivery, and marketing partners)
- Regulatory or law enforcement bodies, where required by law
- Business partners, but only where you have consented to receive joint marketing
We never sell or rent your personal data to third parties.
6. Data Security
We use appropriate technical and organisational measures to safeguard your personal data, including:
- Password-protected systems and secure servers
- Restricted access to personal information
- Staff training on data protection principles
While we take all reasonable precautions, please note that transmission of information
over the internet is not completely secure, and we cannot guarantee absolute security.
7. Information About Others
If you provide personal data about another individual, you confirm that you have their permission
to do so and that they understand how their data will be used as outlined in this policy.
8. Your Rights
You have the following rights under UK data protection law:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (in certain circumstances)
- Restriction: Request to limit how we use your data
- Data portability: Request transfer of your data to another organisation
- Objection: Object to direct marketing or processing based on legitimate interests
How to make a request
Please send your request in writing to
marketing@sterlinggp.com or by post to our address above.
We may ask for proof of identity and address (for example, a copy of your driving licence or
passport and a recent utility bill). We will respond within one month of receiving your request.
9. Cookies and Website Tracking
We may collect information about how you use our website, including pages visited,
duration, and referring domains. This helps us improve our website and user experience.
For further details, please refer to our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always
be available on our website. Please review this page occasionally to stay informed of any updates.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Officer
Sterling GP Limited
Unit 7 Burdon Way, Stokesley Business Park,
Stokesley, North Yorkshire, United Kingdom, TS9 5PY
Telephone: 01642 713333
Email: marketing@sterlinggp.com
